PickSpot Business
  • How it works
  • Scaling
  • What you get
  • FAQ
Sign inGet started
Pickspot Business — Powered by Pickspot

Send an order request. Pickspot handles the rest.

Turn conversations into paid, tracked and confirmed orders. Currently live in Nairobi.

PickspotPayments by PaystackDelivery by Uber Direct

Important Links

  • Pickspot
  • Explorer
  • PickSpot App

Legal

  • Merchant Agreement
  • Acceptable Use Policy
  • Privacy Policy
  • Terms of Service
  • Refund & Failed Delivery Policy

Social Links

  • PickSpot on X

© 2026. Pickspot Business. Powered by PickSpot. All rights reserved.

Send an order request.Pickspot handles the rest.

Create an order request and share it in chat. PickSpot collects payment, sends the rider, tracks delivery and releases your payout when delivery is complete.

Create your free business account
The Pickspot Business app shown on two phones: creating an order request, and the payout history screen.

Built ForHow You Actually Sell

Don't lose the saleafter they say yes.

Too many sales fall apart in the back-and-forth — confirming details, sharing payment instructions, arranging delivery, waiting for replies.

One order request.
We handle the rest.
A customer asking about a dress in chat, the order request sent back to them, and the shopper paying on her phone.

How It Works

From order request to payout with just
five easy steps

The Pickspot Business dashboard open on a laptop.
  1. 01

    Create

    Add the item and amount.

  2. 02

    Send

    Share the order request.

  3. 03

    Get paid

    Your customer reviews and pays.

  4. 04

    We deliver

    A rider picks from your shop and delivers to your customer.

  5. 05

    You get paid

    Delivery completes. Your payout is released.

TRUST AND CONTROL

Stay in control from payment
through delivery

Payment before deliveryStop sending unpaid orders

Pay on delivery puts your product, time and delivery at risk before the customer commits. With PickSpot, payment is confirmed first.

Know it's a real order before it leaves.

Create your free business account
Payout settings showing a connected business payout account and till number, alongside a payout history card.

IF SOMETHINGGOES WRONG ?

We handle that too.

  • Customer refunded.
  • Your item returned.

You don't have to sort it out yourself.

A relieved merchant gesturing to the refund and return guarantee.

No subscription.Pay per completed order

Simple, predictable pricing
built around every sale

Product valueMerchant fee
  • KES 1–1,500KES 50
  • KES 1,501–20,000KES 70
  • KES 20,001–150,000KES 90
  • Collected and returned orderKES 120

Frequently Asked Questions

The important questions. Clearly answered.

What is PickSpot Business?

PickSpot Business is the business side of PickSpot. It gives businesses one place to create orders, see payment status, manage delivery, track orders and follow payouts.

What is a PickSpot?

A PickSpot is your customer’s reusable identity for physical commerce. Instead of repeatedly sending their location and delivery details, they can simply share their PickSpot.

Does my customer need PickSpot Business?

No. PickSpot Business is for your business. Your customer uses PickSpot to review the order, pay, track delivery and confirm receipt.

Do I need a website?

No. PickSpot Business works with the places you already sell, including WhatsApp, Instagram and TikTok.

When is pickup arranged?

Pickup is arranged after the customer approves the order and payment has been confirmed.

Do I need my own rider?

No. PickSpot can coordinate delivery through supported delivery partners.

Can my customer track the order?

Yes. They follow the order through PickSpot while you manage it through PickSpot Business.

When do I get paid?

Your payout is released after successful delivery has been completed and confirmed.

Where is PickSpot Business available?

PickSpot Business is currently live in Nairobi. Nationwide delivery across Kenya is coming soon.

They say,“I want it.”Send the order request.

Pickspot handles the rest.

Create your free business account