PickSpot Business
  • How it works
  • Scaling
  • What you get
  • FAQ
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Pickspot Business — Powered by Pickspot

Send an order request. Pickspot handles the rest.

Turn conversations into paid, tracked and confirmed orders. Currently live in Nairobi.

PickspotPayments by PaystackDelivery by Uber Direct

Important Links

  • Pickspot
  • Explorer
  • PickSpot App

Legal

  • Merchant Agreement
  • Acceptable Use Policy
  • Privacy Policy
  • Terms of Service
  • Refund & Failed Delivery Policy

Social Links

  • PickSpot on X
  • PickSpot on Instagram
  • PickSpot on TikTok

© 2026. Pickspot Business. Powered by PickSpot. All rights reserved.

Send an order request.Pickspot handles the rest.

Create an order request and let PickSpot take it from there. We handle payment, delivery and payout.

Create your free business account

See how it works

Example order
C

Your customer

online

Today

Hi! Are the blue running shoes still available?

10:41

See how PickSpot works

Follow an example order from a WhatsApp chat to delivery.

Just an example. No real order is placed.

Type a message
Powered by PickspotSecure payments through PaystackDelivery by Uber DirectPowered by PickspotSecure payments through PaystackDelivery by Uber Direct

Built ForHow You Actually Sell

Don't lose the saleafter they say yes.

Too many sales fall apart in the back-and-forth — confirming details, sharing payment instructions, arranging delivery, waiting for replies.

One order request.
We handle the rest.
A customer asking about a dress in chat, the order request sent back to them, and the shopper paying on her phone.

How It Works

From order request to payout with just
five easy steps

The Pickspot Business dashboard open on a laptop.
  1. 01

    Create

    Add the item and amount.

  2. 02

    Send

    Enter their WhatsApp number, or share the request anywhere.

  3. 03

    Customer pays

    Your customer reviews and pays.

  4. 04

    We deliver

    Our rider picks up the order and delivers it to your customer.

  5. 05

    You get paid

    Delivery completes. Your payout is released.

TRUST AND CONTROL

Stay in control from payment
through delivery

Payment before deliveryStop sending unpaid orders

Pay on delivery puts your product, time and delivery at risk before the customer commits. With PickSpot, payment is confirmed first.

Know it's a real order before it leaves.

Create your free business account
Payout settings showing a connected business payout account and till number, alongside a payout history card.

IF SOMETHINGGOES WRONG ?

We handle that too.

  • Customer refunded.
  • Your item returned.

You don't have to sort it out yourself.

A relieved merchant gesturing to the refund and return guarantee.

Pricing

No setup fees. No subscription.No seller fees.

Start selling with PickSpot for free.

KES

0

Create your business account, send order requests, and manage your orders — without paying PickSpot a setup fee, monthly fee, or seller transaction fee.

  • No setup fee
  • No monthly subscription
  • No seller fees
Create your free business account→

Takes less than 2 minutes.

NEED A PLACE TO KEEP YOUR PRODUCTS?

Find a rent-a-shelf.

Already have somewhere you keep your products?
Use it as your pickup location. If you need a place, you can use one of our rent-a-shelf partners.

  • Inside ShelfBuzz at Ebrahim Shopping Mall, Moi Avenue.

    ShelfBuzz

    Ebrahim Shopping Mall, Moi Avenue - 3rd floor, Shop D8

    Partner code

    TikTokContact
  • Inside Key Shelves & Lockers at Ebrahim Shopping Mall, Moi Avenue.

    Key Shelves & Lockers

    Ebrahim Shopping Mall, Moi Avenue - 2nd floor, Shop C9

    Partner code

    TikTokContact

Already use a rent-a-shelf?

Use it as your pickup location in PickSpot Business.

Frequently Asked Questions

The important questions. Clearly answered.

What is PickSpot Business?

PickSpot Business is the business side of PickSpot. It gives businesses one place to create orders, see payment status, manage delivery, track orders and follow payouts.

What is a PickSpot?

A PickSpot is your customer’s reusable identity for physical commerce. Instead of repeatedly sending their location and delivery details, they can simply share their PickSpot.

Does my customer need PickSpot Business?

No. PickSpot Business is for your business. Your customer uses PickSpot to review the order, pay, track delivery and confirm receipt.

Do I need a website?

No. PickSpot Business works with the places you already sell, including WhatsApp, Instagram and TikTok.

When is pickup arranged?

Pickup is arranged after the customer approves the order and payment has been confirmed.

Do I need my own rider?

No. PickSpot can coordinate delivery through supported delivery partners.

Can my customer track the order?

Yes. They follow the order through PickSpot while you manage it through PickSpot Business.

When do I get paid?

Your payout is released after successful delivery has been completed and confirmed.

Where is PickSpot Business available?

PickSpot Business is currently live in Nairobi. Nationwide delivery across Kenya is coming soon.

They say,“I want it.”Send the order request.

Pickspot handles the rest.

Create your free business account